Frequently Asked Questions
❓ Why choose our EV charging solutions?
We are a professional EV charger manufacturer with mastered core R&D capabilities in intelligent control, IoT, big data, and AI. Recognized as a high-tech enterprise, we hold more than 100 patented technologies to ensure cutting-edge performance.
❓ How do you guarantee product quality?
We maintain strict quality control through pre-production samples and comprehensive testing. All major components are verified before assembly, and every single charger undergoes full functional testing before shipment.
❓ How long does it take to fully charge an electric car?
Charging time = Battery Capacity (kWh) / Power (kW). For example, with a 40kWh battery and a 7kW On-Board Charger (OBC), it takes approximately 5.7 hours. If using a 22kW charger with a compatible OBC, it could take as little as 1.8 hours.
❓ What is the lead time for samples and orders?
Samples are available with a production time of 7-10 days. Express shipping usually takes an additional 7-10 days to reach your address.
❓ Do you support OEM and custom branding?
Yes, we support extensive customization including your Logo, custom packaging, specific cable lengths, and plug types. We support standards for US, EU, UK, and JP markets (Type 1, Type 2, CCS1, CCS2, CHAdeMO, GB/T).
❓ Are there discounts for large projects or long-term partnerships?
Absolutely. We offer competitive pricing tiers for first-time collaborations and long-term VIP partners. Contact us directly to discuss your specific project requirements and volume pricing.