Frequently Asked Questions
What is your professional manufacturing background?
We are a specialized manufacturer with complete qualifications and a well-developed production chain. Our facilities are equipped to handle large-scale production while maintaining strict quality standards.
What core products do you specialize in?
Our expertise lies in the production of photovoltaic supports and photovoltaic accessories. We also manufacture a wide range of bolt and nut type fasteners and offer comprehensive customization services to meet specific project requirements.
What is the expected delivery timeline?
For items currently in stock, the delivery time is typically 2 to 5 days. For larger orders or customized products, the lead time is approximately 15 to 20 days, depending on the specific quantity and specifications.
What are the standard payment terms?
We offer flexible payment terms including TT (30% deposit, 70% against copy of BL), Letter of Credit (Sight L/C), or D/P options.
What is your experience in international trade?
We have extensive experience in global exports, having successfully supplied products to various markets in Asia, including South Korea, and Middle Eastern countries such as Syria.
Are there any specific requirements for trial orders?
For trial orders, we suggest a minimum order value of $500 per product. This recommendation is based on logistics efficiency, as partial container loads can be complex and time-consuming to transport.
3UP Energy
